Bujji 999 — Privacy Policy

This privacy policy (Privacy Policy) Bujji 999 platform (bujji999.net) manages your personal information. By using the site, you agree to this policy. This policy applies in conjunction with our Terms & Conditions.

1 Introduction

Bujji 999 is a trusted online gaming platform for users in Bangladesh. We believe your privacy is a fundamental right, and we take the utmost care in how we collect and use your personal information.

This Privacy Policy applies when you:

• Visit the bujji999.net website.
• Download or use the Bujji 999 app.
• Register or log in to our platform.
• Contact our support team.
• Participate in our promotional offers.

We have written this policy in plain language so it is easy to understand. If you have any questions, please reach out to our support team.

2 Data Collection

Bujji 999 collects information in two ways — what you provide directly and what is collected automatically.

What you provide directly:

• Identity Information: Name, date of birth, and national ID number (for KYC verification).
• Contact Information: Email address, mobile number.
• Financial information: Payment method details (bKash, Nagad, bank account number).
• Account information: Username, preferred settings.
• Communication History: Information provided via support chat or email.

Automatically Collected Data:

3 Data Usage

Bujji 999 uses your information for the following purposes:

• Account management: To handle registration, login, identity verification, and account security.
• Financial transactions: To process deposits and withdrawals and maintain transaction records.
• Customer Support: To resolve your complaints or queries.
• Platform Development: To analyze usage patterns and deliver a better experience.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal compliance: To meet regulatory requirements.
• Responsible Gaming: To identify problematic gaming behavior and provide support.
• Promotional Communications: To send you offers and updates with your consent (you can opt out at any time).

4 Data Sharing

Bujji 999 never sells your personal data. However, information may be shared with third parties in the following limited circumstances:

• Payment Processor: Only the financial information necessary to process transactions via bKash, Nagad, Rocket, or bank is shared.
• KYC verification agency: Limited data is shared with authorized third-party agencies for identity verification purposes.
• Law enforcement agencies: Information may be disclosed to authorities where required by court order or legal obligation.
• Technology Partners: Technology companies used to operate the platform (such as server hosting and cybersecurity) work under strict confidentiality agreements with us.

In the event of a change in business ownership or merger, your information may be transferred to the new owner. You will be notified in advance, and this Privacy Policy will continue to apply.

5 Cookie Policy

Bujji 999 uses various types of cookies to enhance your browsing experience and maintain platform security.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain key features of the platform to stop working.

6 Data Retention

How long Bujji 999 retains your data depends on the type of information and applicable legal requirements:

• Account information: For the duration the account is active, and up to 5 years after closure.
• Financial transaction records: A minimum of 5–7 years as required by legal obligations.
• KYC documents: 5 years after account closure.
• Support Contact: 2 years after issue resolution.
• Analytics Data: Up to 2 years in anonymized form.

7 Security Measures

Bujji 999 uses industry-standard security technology to protect your data:

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is encrypted.
• AES-256 data encryption: Sensitive data stored on our servers is also encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Regular Security Audits: Independent third parties regularly audit our systems.
• Limited Access Policy: Only authorized personnel can access specific data.
• Real-Time Monitoring: Suspicious activity is identified immediately.

8 Your Rights

As a Bujji 999 user, you have the following rights over your own data:

To exercise these rights, contact our support team. We will respond within 30 business days. Due to legal obligations, some data may not be eligible for deletion — you will be informed of the reason if that is the case.

9 Third-Party Services

Bujji 999 uses certain third-party services on the platform. These services operate under their own privacy policies:

• Game Provider: Technology providers for slots, Live Casino, and other games may have access to gameplay data.
• Payment Gateway: Payment services such as bKash and Nagad operate under their own policies.
• Analytics tools: Analytics tools used for platform insights receive only anonymized data.

10 Child Protection

Bujji 999 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• If we discover that a minor has created an account, it will be immediately closed and all associated data will be deleted.
• If you suspect that a minor in your household has created an account, please notify us immediately.

11 Policy Updates

Bujji 999 may update this privacy policy from time to time due to platform changes or legal requirements. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified at your registered email address of any significant changes.
• Continued use of the site after any changes constitutes acceptance of the updated policy.
• Previous versions of this policy are available upon request.

12 Contact

Contact us for any privacy-related questions, complaints, or requests:

• Email: [email protected]
• Live Chat: Chat button at the bottom-right corner of the platform — available 7 days a week, 24 hours a day.
• Response Time: 3 business days for general requests, within 24 hours for urgent matters.

When submitting a privacy-related request, please use your registered email address so we can verify your identity promptly.